PRIVACY AND SECURITY AGREEMENT
Sales rights of products sold in our store, Green Shoping Dış Ticaret LTD. ŞTİ. is registered at
Mahmutbey Mah. Taşoğcağı Yolu Caddesi Polat Tower No:1 İç Kapı No:29 Bağcılar/İstanbul It belongs to our company. Our websites: https://bergiss.com
Our company may collect personal data for various purposes. The following describes how and in what way the collected personal data is collected, how and in what way this data is protected.
By filling out various forms and surveys on membership or our store some personal information about the members themselves (first name-last name, company information, phone, address or Email addresses) are collected by our store due to the nature of the work.
Our company may send campaign information, information about new products, promotional offers to its customers and members at certain periods. Our members can do as a member of any choice about whether to receive such information, then after login, this selection can be changed from the account information section or the information may make a notification with the link in the message.
Via our store or by e-mail performed during the approval process, our store personal information transmitted electronically by our members for our members, as determined by our contract with objectives and will not be disclosed to third parties outside the scope.
In order to identify problems related to the system and to quickly resolve any problems or disputes that may arise related to the service provided, our company records and uses the IP address of its members. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.
Our Company may also use the requested information for direct marketing purposes by itself or by the people it cooperates with, except for the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user if necessary. Information requested by our company, or information provided by the user, or information about transactions made through our Store; It can be used by our company and its collaborators for various statistical evaluations, database creation and sunday research without revealing the identity of our members, except for the purposes and scope determined by the “Membership Agreement”.
Our company strictly keep the confidential information confidential and to keep it a secret, as my load all due respect and maintaining the confidentiality of improving, of all or any portion of the confidential information into the public domain or unauthorized use and take all necessary measures to prevent disclosure to any third party we are committed to necessary care.
RETURN TERMS
The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 14 days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days. Return/cancellation requests for products purchased using the pre-order system are returned to the buyer within 60 days of the request being submitted in writing. Cancellations made for products purchased in installments are returned to the card account with installments. In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who make purchases from our shopping sites. Your credit card information is not stored in our system in any way.
In order to understand that you are on a secure site when you enter the transactions process, there are two things you need to pay attention to. One of them is a key or lock icon located in the address line of your browser. This means that you are on a secure internet page and all your information is encrypted and protected. This information is used only depending on the sales process and in the direction of the instructions you provide. Information about the credit card used during shopping is encrypted using the 256-bit SSL (Secure Sockets Layer) protocol regardless of our shopping sites and sent to the relevant bank for questioning. If the availability of the card is confirmed, shopping will be resumed. Since no information about the card can be viewed and saved by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/ delivery address information of orders placed online by credit card is checked by our company against Credit Card Fraud. Therefore, in order for customers who order from our shopping sites for the first time to reach the stage of supply and delivery of their orders, it is necessary to confirm the accuracy of financial and address /phone information first. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.
Only you can access all the information you provide when you become a member and you can change it. If you keep your member login information secure, it is not possible for others to access and change the information about you. For this purpose, the 256-bit SSL security area is acted upon during the membership transactions. This system is an international encryption standard that cannot be broken.
Internet shopping sites with an information hotline or customer service service, where open address and phone information is indicated, are more preferred today. In this way, you can get detailed information about all the issues you have in mind, and you can get more healthy information about the reliability of the company that provides online shopping services.
All information about our company and the company’s location are indicated on all our online shopping sites belonging to our company.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
bergiss.com in no case will you be asked for credit/debit card information and similar information. Payments are made by bank /credit card with high security 256-bit encryption via iyzico company. Another method is a bank transfer with an order number. In this case, only the order number information must be entered in the description.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. The ads published on the site of our company are distributed to our users through our advertising partners. The Principles of the Confidentiality Agreement in this agreement apply only to the use of our Store, and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases mentioned below, our Company may disclose user information to third parties except for the provisions of this “Privacy Policy”. There are a limited number of such cases, including;
1.The Law, the Decree Law, the Ordinance, etc. to comply with the obligations imposed by the legal rules issued by the competent legal authority and in force;
2.In order to fulfill the requirements of the “Membership Agreement” and other agreements concluded by our store with users and to put them into practice;
3.Requesting information about users for the purpose of conducting a duly conducted investigation or investigation by the authorized administrative and judicial authority;
4.Where it is necessary to provide information in order to protect the rights or safety of users.
EMAIL SECURITY
Never write your credit card number or passwords in the emails you will send to our Store’s Customer Service about any of your orders. The information contained in the emails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your emails under any circumstances.
WHAT ARE YOU COLLECTING INFORMATION
The products you are viewing: For example, we use this to show the products you have viewed most recently
Location, IP address and browser type: We use this for purposes such as tax and shipping estimation
Shipping address: We require you to enter this so that we can estimate the shipping process and ship your order before placing an order!
We will also use cookies to keep track of shopping cart content while you browse our site.
Note: You may want to detail your cookie policy in more detail and link to this section here.
When you purchase something from us, your name, billing address, shipping address, email address, telephone number, credit card / payment details and optional account information such as your user name, we will request that you provide information that it contains. We use this information for the following purposes:
To send you information about your account and order
To respond to your requests, including refunds and complaints
Processing payments and preventing fraud
Creating your account for our store
Fulfilling legal obligations, such as billing
Improving our store offers
Send you advertising and promotional messages if you choose to receive
If you create an account, we will keep your name, address, email and phone number. This information will be used when you want to pay for future orders.
We keep information about you for as long as we need it and for the legal period. For example, we will store 5 years of order information for tax and accounting purposes. This includes your name, email address, billing and shipping addresses.
If you choose to leave, we will also store store comments or reviews.
BROWSER COOKIES
Our company can obtain information about the use of the website by users and users who visit our store using a technical contact file (Cookie-Cookie). The technical communication files mentioned are small text files that an internet site sends to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site.
Technical communication file, how many people visit the site, a person’s site and for what purpose, how many times have you visited and how much a user to obtain statistical information about site users staying at for custom designed and dynamically produce content and from the pages of ad will help. The technical contact file is not designed to retrieve data or any other personal information from the main memory or from your email. Most browsers are designed to accept the technical communication file at first, but users can change the settings to ensure that the technical communication file does not arrive or that the technical communication file is alerted when it is sent.
Our Company may change the provisions of this ”Confidentiality Agreement” by publishing them on the site at any time or by sending an e-mail to users or publishing them on the site. If the provisions of the Confidentiality Agreement are changed, it will take effect on the date of publication.
For any questions and suggestions related to our privacy policy info@bergiss.com you can send an e-mail to the address. You can reach our company from the contact information below.
Company Name: Green Shoping Dış Ticaret LTD. ŞTİ
Address: Mahmutbey Mah. Taşoğcağı Yolu Caddesi Polat Tower No:1 İç Kapı No:29 Bağcılar/İstanbul
Email: info@bergiss.com
Wire: +90 544 935 31 10
Tax Number : 4110977972